Frequently Asked Questions

We offer thoughtfully designed mental health-inspired products such as journals, bookmarks, stickers, affirmation cards, and other wellness accessories. Every item is created to spark reflection, self-care, and hope, which you can use to complement your therapy and overall mental well-being journey.

We accept all major Indian debit/credit cards, UPI, and net banking. All transactions are processed securely through our payment partners.

Yes, you can request a cancellation before your order has been shipped. Please email us as soon as possible at content@myndstories.com with your order details.

If the order has already shipped, it cannot be canceled. You can refer to our Returns & Refunds Policy below if your item arrives damaged or defective.

Orders are typically processed and shipped within 5-7 business days. Delivery times depend on your location and the courier partner. You will receive a tracking link once your order ships.

At the moment, we ship only within India.

If you receive a product that is damaged or defective, please email us at content@myndstories.com within 7 days of delivery with clear photos of the issue.

Once verified, we will either replace the product or issue a full refund to your original payment method.

We are sorry about that! Please take a photo of the product and the packaging, and email us within 7 days of delivery. We will resolve it quickly by issuing a refund or sending a replacement.

No. Our products are designed for personal reflection and motivation and are not substitutes for therapy, counseling, or medical treatment. If you are experiencing emotional distress, we encourage you to reach out to a qualified mental health professional.

You can reach us at content@myndstories.com for any order-related questions, partnership ideas, or general feedback. We would love to hear from you.

Yes! You can tick the "gift" checkbox during checkout, and we will ensure it reaches the right recipient.