Terms & Conditions
Please read these terms carefully before using our services
Welcome to MyndStories! These Terms and Conditions ("Terms") govern your use of our website www.myndstories.com ("Site") and the purchase of products from Metta Media Private Limited ("Company", "we", "our", or "us"). By using our Site or making a purchase, you agree to these Terms.
1. General Information
MyndStories is operated by Metta Media Private Limited with its registered office at JP Nagar 1st Phase, Bengaluru, Karnataka - 560078.
These Terms apply to all visitors, users, and customers of our Site.
We may update these Terms from time to time. Any changes will be effective when posted on this page.
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
2. Products
We make every effort to display product descriptions, pricing, and images as accurately as possible. However, variations in color, texture, or design may occur due to screen settings or manufacturing processes.
All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Availability of Products is subject to change without notice.
Product descriptions, images, and pricing are provided for informational purposes. We strive for accuracy, but we cannot guarantee that colors or design details displayed on your screen are identical to the actual Product.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
All payments must be made in full at the time of purchase through the payment methods listed on the Site.
We may cancel or refuse orders in cases of suspected fraud, incorrect pricing, or stock unavailability. If this happens, any payment already made will be refunded.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and other relevant billing information like credit card numbers, so that we can complete your transactions and contact you as needed.
4. Shipping and Delivery
Orders are typically processed and shipped within 5-7 business days.
Delivery timelines may vary depending on your location and courier services.
We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.
5. Returns, Cancelations, and Refunds
We want you to be happy with your purchase. If you receive a defective or damaged Product, please email us at content@myndstories.com within 7 days of delivery, including photos of the defect.
Approved refunds will be made to the original payment method. Refunds are not issued for reasons such as change of mind or general dissatisfaction.
Please note, replacements are subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount.
You may request cancellation of an order before it has been processed or shipped. To request a cancellation, please email us at content@myndstories.com as soon as possible with your order details.
If the order has not yet shipped, we will cancel it and issue a full refund to your original payment method.
If the order has already been shipped, cancellation is not possible.
6. Intellectual Property
All content on this Site, including logos, designs, text, graphics, and product designs, are the property of MyndStories or licensed to us.
You may not copy, reproduce, or distribute any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Metta Media Pvt Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or Products.
Our total liability for any claim shall not exceed the amount paid by you for the Product in question.
8. Disclaimer on Mental Health Content
The Site may feature content related to mental health and well-being. This content is for educational and informational purposes only. It is not professional medical advice, diagnosis, or treatment.
Always seek the guidance of a qualified mental health professional or healthcare provider if you have concerns about your health.
9. Privacy and Data Protection
We respect your privacy. Any personal information collected while using the Site will be handled in accordance with our Privacy Policy.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangalore, India.
11. Contact Us
For any questions regarding these Terms, please contact us at content@myndstories.com